Purchasing Policies

Ordering is Easy!

Phone

1 (800) WEE CO-OP
1 (800) 933-2667
(949) 369-6310

For fast, friendly ordering, you may call Kagan to purchase with any major credit card.
We're also happy to answer any questions.

Fax

(949) 369-6311

Print, fill out, and fax the order form to the number above. Faxed orders must include a credit card number and expiration date or must be accompanied by an approved purchase order.
Download Order Form

Mail

Print, fill out, and mail the order form to the address below.

Your order form must include either a credit card number and expiration date or must be accompanied by an approved purchase order or check to Kagan.
Download Order Form

Kagan Publishing
P.O. Box 72008
San Clemente, CA 92673-2008

Online

Click on the click to buy button next to products you wish to purchase. Then click on the the "Checkout Now" button on the shopping cart screen. This will take you to a secure page where you can input your credit card and billing information. You can view your shopping cart at any time by clicking the "View Cart" link in the footer of Kagan's website.

Internet Orders: Will be processed and shipped the next business day.

E-mail

Orders@KaganOnline.com

You may e-mail an approved purchase order as a PDF to Orders@KaganOnline.com.


Order Form

To purchase by fax or mail, you may click on the order form below.
Print out an order form, fill it out, and fax or mail it to Kagan along with a check, approved PO, or credit card number.
Download Order Form

Download the Adobe Reader

Tax

Canada GST 5%, plus PST (if applicable). PST is charged ONLY on shipments to individual customers in selected provinces. California tax 8.75%

Shipping & Handling Charges

  Continental United States Only  
SubTotal Economy 2nd Day Next Day HI, AK, CAN
$10 - $24.99 $5 $10 $18 $9
$25 - $49.99 $6 $12 $21 $14
$50 - $74.99 $8 $15 $24 $19
$75 - $99.99 $9 $17 $27 $24
$100 - $199.99 $11 $21 $30 $29
$200+ 10% 13% 18% 15%
  • Internet Orders: Will be processed and shipped the next business day.
  • Economy: Please allow 2–3 weeks for delivery.
  • 2nd Day & Next Day Rush: Please phone in RUSH ORDERS to ensure timely delivery. Call before noon PST (by 9am on Fridays). Rush orders are delivered on business days only (not weekends or holidays).
  • Hawaii & Alaska: Please allow 2–4 weeks for delivery.
  • Canada & International: Orders $100 & over are shipped via UPS. Please allow 5–7 business days. Orders under $100 are shipped Priority Mail International (PMI). Please allow 2–3 weeks for delivery.
  • California Sales Tax: 8.75%.
  • International Taxes/Duties: For orders shipped via UPS, UPS will contact you prior to delivery to collect any applicable duties and taxes. For all other orders, Kagan will collect any applicable duties and taxes as part of your order. Canada GST is 5%, plus PST (if applicable). PST is charged ONLY on shipments to individual customers in selected provinces.
  • International Quote: You may place your order online and a quote will be emailed to you.

Return Policy

100% Satisfaction Guaranteed!

At Kagan, our goal is to offer the highest quality educational materials and deliver them to you in excellent condition, as quickly as possible. We guarantee 100% satisfaction! If you are not satisfied with any product or it is not received in excellent condition, you may return it for a full refund or credit towards your next purchase. If books are received damaged, we must be notified within 3 business days.

All books and learning materials may be returned at any time within 30 days. All videos and cassettes may be returned at any time within 10 days. Returned items must be in new condition.

College and university bookstores have up to 60 days to return materials. No right of return is extended to discounted sales.

To Return an Item

If you are going to return an item you must first call our Customer Service department for a return authorization number. Please do not bring return items to a Kagan workshop as Kagan is not able to return items at events.

Ordering with a PO

Using a Purchase Order (PO)

You may not order online with a PO. You must fax or mail your signed, approved Purchase Order to Kagan. You may use the online shopping cart to prepare your order. When complete, print it and fax it to Kagan with your PO. Or you may print out a Kagan Order Form to fill out and fax or mail with your PO.

To Order Products:

Kagan Publishing P.O. Box 72008 San Clemente, CA 92673-2008 Fax: (949) 369-6311

Download Order Form