Software downloads have User Manuals in Progarm Files folder

Questions about Kagan
Blankvrs
Posts: 2
Joined: Mon Nov 09, 2015 7:29 am

Software downloads have User Manuals in Progarm Files folder

Post by Blankvrs » Mon Nov 09, 2015 7:32 am

I just downloaded the Team creating tool. I tried using the help function and I get a message telling me it's only available with the CD version. Did I miss something when I ordered? I want to understand some features, but there is no way to do get help.

parkeratkagan
Posts: 74
Joined: Wed Apr 07, 2010 3:57 pm

Re: Downloaded product has no user manual?

Post by parkeratkagan » Mon Nov 09, 2015 7:57 am

Hello and thank you for your recent purchase!

The Users Manual should have downloaded automatically at the same time the software was installed. It is located in the folder with the software, so it can most likely be found under c:/ Program Files / Kagan / TeamTools. If you don't see the Manual there, please send me a copy of the email with the download links and I will make sure that we get it corrected (my email address is parker@kaganonline.com).

Alternatively, you can download a copy of the User's Manual directly from our website. Just visit the below page select the [download] link in the middle section:

http://www.kaganonline.com/catalog/ETM/instructions.php

Thanks again!

Blankvrs
Posts: 2
Joined: Mon Nov 09, 2015 7:29 am

Re: Downloaded product has no user manual?

Post by Blankvrs » Mon Nov 09, 2015 3:28 pm

Thank you. I was clicking the "help" [edited] to no avail. I never thought to look in the folder. Much appreciated.